Botanical Hotel’s Winestore is now available online! Click here to shop
You sure can. Select the ‘Local Pickup’ option at checkout and we’ll email you when your order is ready. A photo ID and your order confirmation must be presented upon collection
We charge a $15 flat rate for standard shipping. Shipping is complimentary for orders over $250.
Delivery times will vary depending on your location. Most orders typically ship in 2-10 business days, however delivery to some regional or country areas may exceed 10 days. For more info on shipping and returns, click here.
Australia Post drivers will leave a card for you to collect your parcel at a nearby post office. Parcels will be kept at the post office for 10 business days.
If you don’t expect to be home during business hours, we suggest choosing a delivery address where someone will be available to receive and sign for your parcel.
Unfortunately, we only ship within Australia at this time.
Creating an account isn’t required, however doing so saves your details for a faster checkout and provides access to your online order history and tracking information.
You can reset your password by clicking the ‘Lost your password?’ link on the My account log in page.
You can update your details by accessing your My Account.
Yes! We offer both physical and digital vouchers. Visit our online shop to purchase.
Visa, Mastercard and American Express.
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Please contact us – we’re happy to assist.