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Through this Site, we from time to time gather information from our customers and other parties with whom we deal for a variety of reasons including, in particular, to enable us to improve the nature of the services we provide.
The types of personal information we may collect about you includes:
We may collect this type of personal information directly from you or from third parties.
We may collect, hold, store and disclose personal information for the following purposes:
In accordance with the Privacy Laws, the legal justification for the collection of Personal Information is on the basis that the Personal Information you provide to us is required in order for you to enter into a contract with us. Accordingly, by voluntarily submitting the Personal Information to us by any of the following means, you are evidencing your consent to this Policy:
We may disclose personal information to:
To the extent (if any) that the Personal Information is Sensitive information (within the meaning of the Privacy Act), we will not collect that information without your consent. Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you by contacting us. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us. There may be additional privacy terms in our loyalty program contracts, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such.
Although every effort has been made to ensure the accuracy of the information and data contained on this website, please should note that this information and data is subject to change without notice, and its use, for whatever purpose is at your sole risk. No warranties, either express or implied are provided by us and all promotional deals and offers are subject to terms and conditions which may vary from time to time and the availability of stock.
Our agents, instrumentalities, officers and employees:
For any questions or notices, please contact:
Rabado Hospitality Pty Ltd ABN 51 627 790 970 trading as Botanical Hotel